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Dialog Care Center

Telecommunications service provider

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Dialog Axiata PLC (formerly known as MTN Networks and Dialog Telekom), is Sri Lanka’s largest[citation needed] telecommunications service provider with the country’s largest mobile network operator of 11.8 million subscribers and commands a 50% of the Sri Lankan mobile market. Dialog is a subsidiary of Axiata Group Berhad which owns 83.32% controlling stake of the company while the rest is held by the public.

Dialog was Listed on the Colombo Stock Exchange in 2005 June As of February 2017 Dialog Axiata holds LKR 86.3 billion (US$573 million) in market capitalization and the 5th largest listed company in Sri Lanka by Market Capitalization. In 2015 “Dialog” brand name was valued at LKR 28.6 billion (US$204 million) and as the 3rd most valuable brand in the country by business magazine LMD in its annual study. In 2014 the company received the highest “Platinum” rating in the country’s Corporate Accountability Index for the 4th consecutive year.

Dialog operates on 2.5G, 3G, 3.5G and 4G LTE communications networks, and became the first operator to launch commercial 3G and HSPA+ operations in South Asia when it rollout the network on 16 August 2006. In April 2013 Dialog Axiata launched its mobile 4G LTE services using 10Mhz of spectrum in 1800Mhz band becoming the first operator to launch commercial FD-LTE network in South Asia initially delivering peak data rates of 50 Mbps thus marking its position as a technology leader among its regional peers.

In addition to its core business of mobile telephony, the company operates a number of services including Dialog TV, a Direct To Home Satellite TV service and Dialog Global which provides international telecommunication services. Dialog Broadband offers fixed-line and broadband internet services, whilst Dialog Tele-Infrastructure is the company’s national telco infrastructure arm.

Dialog was the first mobile operator to cover the Jaffna peninsula in Northern Sri Lanka within 90 days of the ceasefire agreement in 2002 and again in 2009 was the first mobile operator to extend its GSM network to the areas in the North and East Province where the war was fought, and presently has 80% market share in the region.

Dialog Axiata is an investor under the aegis of the Board of Investment of Sri Lanka and has invested over US $1.96 billion towards the development of telecommunications infrastructure, thus becoming the single largest contributor to Sri Lankan foreign direct investment (FDI) to date. Dialog is also the official Sri Lankan partner of the mobile operator Vodafone.