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Premkumar

Joined In Oct 2024

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Premkumar 1 Reviews
There were no visible markings or indicators at the edges of the steps to guide patients and visitors

Poor lighting and the absence of proper markings at the end of the top step The staircase had poorly laid tiles, making it difficult to see clearly. Additionally, there were no visible markings or indicators at the edges of the steps to guide patients and visitors. As a result, my wife missed a step and fell sustaining a broken left lower hand and requiring surgery involving the insertion of a metal rod to join the broken bone. So far, I have spent more than 650,000 Rupees, Immediately after my wife fell, we went to the A&E department, but they directed us to the OP department. I tried to explain that my wife had fallen inside the hospital building, but none of the staff seemed willing to listen. Finally, after paying for the consultation, the doctor examined her and recommended an X-ray. The X-ray revealed the broken bone, and the doctor advised us to return to the A&E for further treatment, which required surgery. When we went back to the A&E, I reported the incident to the duty manager and took him to the location where the accident happened, showing him the inadequate safety measures. At that moment, another visitor also nearly fell but managed to catch himself. Due to the staff's unwillingness to listen and the lack of trust this created, we decided not to carry out the surgery at your hospital and opted to go to another private hospital. We requested my wife's discharge and proceeded to the other hospital for her treatment. Given the nature of a hospital environment, where many individuals might already be in a vulnerable state, it is imperative that all areas are maintained to the highest safety standards to prevent such incidents. Proper lighting and clear step markings are basic safety features that should always be in place to ensure the well-being of everyone within the hospital premises.

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